Privacy Policy
Last Updated: 5th October 2025
Welcome to ARES Data Solutions.
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our software, or interact with our services.
1. Who We Are
ARES Data Solutions (“we”, “our”, “us”) is a data technology company providing business intelligence software and related services for the retail industry.
Data Controller: ARES Data Solutions
Email: info@aresdatasolutions.com
We comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland).
2. Information We Collect
We collect and process different types of information depending on how you interact with us.
a. Information You Provide
- Your name, email address, and contact details when you contact us
- Business name, address, and payment details when subscribing to our services
- Any additional information provided through contact forms, demos, or support requests
b. Information We Collect Automatically
When you use our website or platform, we automatically collect:
- IP address, device information, and browser type
- Usage data such as pages visited, time on site, and interactions with features
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use your personal data to:
- Deliver and manage our software and related services
- Communicate with you about updates, support, or marketing (where permitted)
- Improve our website, software, and customer experience
- Comply with our legal and contractual obligations
We only process data when we have a lawful basis, such as:
- Performance of a contract (providing services you’ve requested)
- Compliance with legal obligations
- Legitimate interests (improving products, protecting our systems)
- Consent (for marketing communications, where required)
4. Sharing Your Information
We do not sell or rent your personal information.
We may share it with:
- Trusted service providers, such as IT hosting, analytics, and payment processors
- Professional advisers, including accountants and legal representatives
- Regulatory authorities, if required by law
All third parties are bound by strict data protection and confidentiality obligations.
5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including:
- Customer and billing records: up to 7 years (for legal and accounting purposes)
- Marketing data: until you withdraw consent
6. Your Rights (under Irish and EU Law)
You have the following rights under the GDPR:
- Access – request a copy of your personal data
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion (“right to be forgotten”)
- Restriction – limit how we process your data
- Portability – receive your data in a transferable format
- Objection – object to certain processing (e.g., direct marketing)
To exercise any of these rights, please email us at adriandevine@aresdatasolutions.com. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.
7. Cookies and Tracking
We use cookies to:
- Understand how users interact with our site
- Improve performance and user experience
- Remember preferences and settings
You can disable cookies in your browser, but some features of our website may not function properly as a result.
8. Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encrypted communications (SSL)
- Secure cloud storage and limited access
- Regular data protection audits
However, no system is completely secure. We cannot guarantee absolute security of information transmitted online.
9. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by:
- EU Standard Contractual Clauses, or
- Adequacy Decisions approved by the European Commission.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised date at the top. We encourage you to review it regularly.
11. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact:
ARES Data Solutions
Email: info@aresdatasolutions.com
If you are not satisfied with how we handle your data, you may contact the Data Protection Commission (DPC) at www.dataprotection.ie or by phone at +353 57 868 4800.